Contact Camping Equipment Shop

You can write to us at:

Camping Equipment Shop
Unit 34
24-28 St Leonards Road
Windsor
Berkshire
SL4 3BB

If you would prefer to email us your query (it's much faster for you and easier for both of us), please send your email to:

enquiries2017@campingequipmentshop.co.uk

We aim to respond to all (non-spam!) emails within 2 working days, but are likely to do so much faster if you help us to help you by putting your order number in the subject line of the email, and send it from the email address that you used when ordering. Ideally please simply reply to one of the automated emails that our website has sent you.

Or you can phone us on:

01753 41 51 45

If you do phone and get the answerphone please leave a message with as much relevant information as you are able, including our order number if you have one, and we will endeavour to return your call within 2 working days (although usually much faster).

BUT PLEASE NOTE THAT JUNE TO AUGUST IS OUR BUSIEST TIME OF YEAR, SO WE MAY NOT BE ABLE TO ANSWER THE PHONE. During exceptionally busy periods we may turn the phone off, so please see our advice above regarding email. OUR STRONG ADVICE IS THAT, DURING AUGUST ESPECIALLY, YOU PUT YOUR QUERY TO US BY EMAIL: enquiries2017@campingequipmentshop.co.uk

We may sometimes respond to emails outside normal working hours, so when you write to us please include as much relevant information as you are able so that we can better (and more quickly) help you. And who knows, if you include your phone number too, we may even ring you...

*** IMPORTANT *** AOL, BTINTERNET, HOTMAIL users please note: For reasons best and only known to themselves these email service providers often take it upon themselves to treat our emails to you as spam, and place them in Spam/Junk or similar folders, or otherwise conceal them from you. So if you do not appear to receive email from us, please contact your email service provider and ask them what they have done with it. We can of course resend email if you ask us to, but that's unlikely to help if they are deleting it before it reaches you...

We look forward to helping you better enjoy your campervan, motorhome or caravan.

P.S. Please don't try to contact us about anything even remotely important using either Facebook or Twitter as the chances are very high that your message will not be responded to. For best results, please simply follow the instructions above.

 

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